Cookie Policy

Understanding how Lightavolt uses tracking technologies to enhance your bug tracking experience

Last Updated: January 15, 2025

What Are Cookies?

Cookies are small text files stored on your device when you visit lightavolt.com. Think of them as digital breadcrumbs that help our bug tracking platform remember your preferences and improve your experience. They're completely harmless and can't access your personal files or install software.

These files contain information about your interactions with our platform, helping us understand how you use Lightavolt's bug reporting features and where we can make improvements.

Types of Tracking We Use

Essential Functionality

These keep our bug tracking system running smoothly. They remember your login status, save your project preferences, and maintain your session while you're reporting issues. Without these, you'd have to re-enter information constantly.

Performance Analytics

We track how our platform performs to identify slow-loading pages or features that aren't working properly. This helps us fix bugs in our own system and optimize the reporting process for everyone.

User Experience Enhancement

These remember your dashboard layout preferences, frequently used project filters, and notification settings. They make Lightavolt feel personalized to your workflow without storing sensitive project data.

Security Monitoring

We use tracking to detect unusual login patterns and protect your bug reports from unauthorized access. This includes monitoring for suspicious activity and ensuring data integrity across your projects.

How Tracking Enhances Your Experience

Real Examples from Our Platform

When you create a bug report template, cookies remember your custom fields so you don't have to recreate them each time. If you're working on multiple projects, we save which project dashboard you prefer to see first. Analytics help us notice when users struggle with certain features, leading to interface improvements that benefit everyone.

Our tracking also helps identify which bug categories are most common across different industries, allowing us to develop better detection algorithms and suggested solutions. This collective intelligence improves the platform for all users while keeping individual project details completely private.

Data Retention and Control

Storage Duration

Session cookies expire when you close your browser. Preference cookies last up to 12 months. Analytics data is anonymized after 90 days and deleted after 24 months.

Your Control Options

You can delete cookies anytime through your browser settings. Most browsers also offer incognito mode for cookie-free browsing, though some platform features may be limited.

Managing Your Browser Settings

Every major browser gives you control over cookie storage. Here's how to manage them:

  • Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Preferences → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

You can also set your browser to block third-party cookies while keeping first-party cookies from lightavolt.com. This maintains platform functionality while limiting external tracking.

Third-Party Services

We use carefully selected third-party services to enhance our bug tracking capabilities. This includes analytics providers who help us understand platform usage patterns and content delivery networks that speed up page loading times.

These services operate under their own privacy policies, but we've configured them to respect your privacy preferences and minimize data collection. We don't share bug report contents or project-specific information with analytics providers.

Questions About Our Cookie Use?

We believe in transparency about how we handle your data. If you have specific questions about our tracking practices or need help adjusting your privacy settings, our team is here to help.

Address: No. 1號, Wenxing 2nd Ln, Renwu District, Kaohsiung City, Taiwan 81451

Phone: +886226291996

Email: support@lightavolt